Terms of Service

1. About UnlockNexa

UnlockNexa provides software products, digital tools and software-related services for customers, technicians, service professionals and resellers.

2. Eligibility

Users must use UnlockNexa products and services only for lawful and authorized purposes.

3. User Accounts

Users are responsible for maintaining the security of their account credentials and for activity performed through their account.

4. Software Products and Services

UnlockNexa provides software licenses, digital tools, API-based services and other software-related services.

5. Payments

UnlockNexa may support multiple payment methods through approved third-party payment and settlement providers.

Availability of individual payment methods may vary by customer location and transaction.

6. Software Credit

UnlockNexa Software Credit is non-transferable, non-withdrawable and non-redeemable for cash or cryptocurrency.

Software Credit may only be used to purchase UnlockNexa products and services.

7. Reseller Accounts

Registered resellers may pre-fund their UnlockNexa account and use available Software Credit for future UnlockNexa software and service orders.

8. Authorized Use

Customers may only use UnlockNexa products and services on devices they legally own or for which they have lawful authorization from the device owner.

9. Prohibited Activities

UnlockNexa products and services must not be used for fraud, stolen devices, identity theft, unauthorized access, theft of personal information or other unlawful activities.

10. Refunds

Refund eligibility depends on the type of product or service and whether processing, delivery or activation has already started or completed.

Please review the UnlockNexa Refund Policy for additional information.

11. Service Delivery

Delivery and processing times vary depending on the product or service purchased.

12. Account Suspension

UnlockNexa may suspend or restrict accounts where fraud, abuse, unauthorized activity or violation of these Terms is suspected.

13. Fraud and Abuse Prevention

UnlockNexa may review transactions, request additional information and take reasonable steps to prevent fraud, unauthorized use and abuse.

14. Intellectual Property

Software, website content, branding and related materials made available by UnlockNexa remain subject to applicable intellectual property rights.

15. Limitation of Liability

To the extent permitted by applicable law, UnlockNexa's liability is subject to the nature of the purchased product or service and the circumstances giving rise to the claim.

16. Privacy

Personal and transaction information is handled in accordance with the UnlockNexa Privacy Policy.

17. Governing Law

These Terms are governed by applicable laws relevant to the registered UnlockNexa business.

18. Contact Information

Support: support@unlocknexa.com